![]() ![]() McKinsey calls for shared and servant leadership in agile organizations. Leaders of empowered teams also must change to act as coaches and mentors, not hands-on micromanagers. Without such resilience, team productivity would break under the pressure of change. A resilient team is skilled in managing change, including changes in its membership, makeup and authority. Invented to cope with the need for continuous change, agile teams stress clarity of mission and focus, accountability, flexible thinking and problem solving, mutual trust and psychological safety. In the face of change, resilience creates a growth mindset.Īs employees grow in resilience, so teams acquire the strength to adapt quickly, and this quality is implicit in agile teams. With resilience training, employees regard the unknown from a different point of view, moving from “what will I lose?” to “whatever happens, I’ll be okay.” ![]() Resilience is comprised of seven factors, or competencies, which increase and enable self-management, self-awareness, realistic optimism, empathy and reaching out to connect with others. We often think of resilience as a personality trait, but in fact, it can be learned. Transformative models like agile empower people to move quickly in a dynamic environment, but they also require employees to re-imagine how they work. Instead of anticipating known risks, organizations must cope with an environment that is volatile, uncertain, always complex and often ambiguous. Today, however, the nature of risk itself is different. How will you handle it? In the past, leaders predicted threats and planned responses with a risk-management strategy. And it’s a compounding problem in a large organization, because every person who doesn’t adapt to change is a drag on the organization’s change efforts, making it less flexible and less able to match faster-evolving competitors.Ĭhange is the New Normal. Unfortunately, it’s not taught in school or learned by reading a couple of paragraphs during new hire orientation. ![]() Adaptability should be in everyone’s job description. A 2016 Harvard Business Review survey identified the ability to adapt as the most important skill for companies undergoing a digital transformation-more important than technical knowledge, communication skills or even customer-focused problem-solving. ![]()
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